FAQ

Looking for a quick answer? Explore kathleenpiccione.com’s frequently asked questions to find the help you need.

Commissions

 

For a commission I need a clear, high resolution photo either mailed, or emailed to me. Prices will vary depending on the size you choose for the portrait, and medium (pencil, colored pencil, or oil painting). I will consult with each client on their preferences, and give an upfront price for the project. Once decided upon, a 50% payment must be received before the project begins. Upon completion, the client will be able to view the piece via email. Once the piece is approved, final payment must be received before the artwork is shipped.

 

Can Custom Sizes Be Made?

 

Yes. If you have a specific place in your home, office, or business that requires a custom size print, you may contact me directly with your dimensions, and we will be happy to find a solution that works for you. 

*Please note that some prints may not be able to be reproduced in a large size but most can.

 

Are All Sales Final? 

 

Yes, all sales are final. Each individual print is created at the time of the order, so please take the time to make sure the measurements provided on the product page will be right for your space.

 

Specifications

 

  • Giclee on paper – printed on 230gsm Archival Matte paper using archival aqueous inks. That being said, anything put in direct sunlight will fade, just like an original piece of art.
  • 8×10’s are printed on 270gms (100# cover) glossy paper
  • Canvas – certified by Wilhelm Imaging Research, Inc. to be archival for 200 years when framed with UV filter, 150 years under glass, and 82 year bare bulb. Canvas ‘varnish’ is applied with 2 coats of a museum grade giclee finish.  It is certified 100 year archival by the Fair Art Trade Guild. More information can be found on the Posters of Santa Fe website
  • Turnaround time – generally 1-2 days for a giclee on paper, and 3-5 for a canvas (drying time for 2 coats of finish)

 

Shipping

 

UPS and Priority Mail are our most common carriers.

  • UPS – 2-3 days to the Rocky Mountain Region, 5 days elsewhere
  • Priority Mail – 2-3 days to the Rocky Mountain Region and southern CA and 3-5 days elsewhere
  • FedEx – Occasionally for larger packages, so the cost is higher. Shipping is the same as USPS Priority Mail
Can’t find your answer here? Contact us anytime at piccioneart1@gmail.com